Shipping Policy

At protoolsworld.com, we are committed to providing our customers with a seamless and hassle-free shopping experience. To ensure that your order arrives in a timely and secure manner, we have partnered with YANWEN EXPRESS and 4PX carrier.

1. Processing Time
   Generally it takes 2-4 business days for processing after receiving your order. Please allow extra time for tracking information to be updated, as local couriers may experience slight delays.Orders will not be processed on Sunday.
2. Delivery Time
   We do our best to ship your orders from our warehouses as quickly as possible. After your order has shipped, a shipping confirmation email will be sent to your email address.
3. Change of Delivery Address
   NO FEE for changing shipping address BEFORE we provide you the tracking number.
   However, please carefully check your order address, phone number, postal code, and recipient name before placing an order to ensure that these important information are complete and correct, and to avoid the trouble of changing the address. An order sent from an international logistics company will not be able to change the address and incur shipping costs
4. Order Tracking
   If you have already registered on protoolsworld.com, you can track your order, shipping and handling information on your account. If you have not registered on our website, you can track your order here with your Order ID and email.
5. Order Cancellation
   If you wish to cancel your order before it has shipped, please contact us immediately, we will not charge additional handling fees and provide a full refund. Once the product has been shipped, the standard return policy will apply.
6. Shipping Details
   We support delivery to most countries around the world, and we charge a fixed shipping fee for each order, and No tax, The fixed shipping fee for each country, such as $3 for the United States, cannot be listed one by one due to the large number of countries. You can see this fixed shipping fee when placing your order.

Estimated Handling Days: 2-4 business days;
Shipping Country: United States;
Estimated Transit Days: 8-15 business days;

Note:
Handling Days: The Handling Day tells you when a package leaves our warehouse.
Transit Days: The Transit Day is the time it takes the carrier to deliver a product to a customer. Actual delivery dates may vary due to various factors such as shipping delays, weather conditions, etc.

If there are holidays, severe weather, or occasional special events, there may be some delays in Handling Days and Transit Days. Please understand, thank you!

For any shipping questions please email info@protoolsworld.com